People you know. Service you trust, since 1904.


COVID-19 Notice

In line with actions taken by other utilities, and in an abundance of caution, Algoma Utilities lobby is closed to the public until further notice.  According to General Manager Pete Haack, “While many customers choose to visit our office every month to pay their bill or to ask questions, we believe it’s in everyone’s best interest to keep their distance and interact in other ways.” 

Customers can continue to pay their bills by check using the US mail or the drop box located at Algoma Utilities’ office (left of the front door) or the drive thru window.  The Bank of Luxemburg also continues to accept utility payments.  Customers are encouraged to use automated bill payment methods such as ACH or to pay their bill on-line at 

For any other business or inquiries, please use our website, email us at or talk to one of our customer service representatives directly at (920) 487-5556.  Thank you for your patience and understanding during these challenging times.  We appreciate your business and please be safe.

Assistance Programs

Customers needing assistance in paying thier utility bill due to the COVID-19 Emergency there are several assistance programs that may be able to help:  

Energy Services - please call 920-388-0652

Salvation Army - please call 920-924-8643

Please call our office at 920-487-5556 for other existing programs.