Water Department

Water is vital to our community and we are fortunate in Algoma to have a high-quality water supply. One of our priorities is protecting this natural resource!

Meter Reading & Billing

Similar to reading your electric meter, Algoma Utilities crew members collect usage data from your water meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
The Wisconsin Public Service Commission approves rate cases which analyze capital improvement costs and increases rates based on cost of service studies.

Consumer Confidence Report (CCR)

The CCR Report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water. To read the full report click on Consumer Confidence Report 2017.

Cross Connection Program

Providing and maintaining a safe water supply is a priority of the Algoma Utilities and the Wisconsin Department of Natural Resources (DNR). One of the many things that Algoma Utilities does to help ensure your water safety is to conduct cross connection surveys. Click on Cross Connection Program to learn more about the surveys.

The DNR requires educational material to be available to customers in lieu of normal kitchen and bathroom inspections. To read the entire brochure click on “Public Awareness: Cross Connection Control”. Public educational information will also be provided with each residential survey.

Pool Filling Form

Algoma Utilities and the City of Algoma offers a one-time per year sewer credit for customers who use 1,000 or more gallons of water to fill a swimming pool. Customers should contact the Algoma Utilities office prior to filling thier pool. Instructions are given at this time in order to obtain a sewer credit. Forms must be returned to the office by the end of the month in which the pool is filled. You can obtain a form at our office or you can print out this Pool Filling Form and return it to the Algoma Utilities office.

Water Sense

Algoma Utilities has partnered with WaterSense. This program is designed to help customers make decisions regarding their water use. Visit the EPA's WaterSense website.